Ordering | Price | Delivery | Specifications | Miscellaneous
Q: Can I customize the units?
A: Yes. To customize the decals the minimum order is 100 decals; to customize the bags the minimum order is 6,000 bags; the minimum order for a frame color change is 750 frames.
Q: I need to go out to bid for your units, are you the only manufacturer of the ClearStream?
A: ClearTainers, Inc. created, developed and owns the patent on the ClearStream® product line. We are the official manufacturer of the product. We can supply a Sole Source Letter if needed.
Q: Do you offer quantity price breaks for your units?
A: We do offer price breaks for large quantities purchased at one time. Our quantity breaks are based on pallet quantities. ClearMax come 4 units per pallet and the ClearStream are 12 Master Cartons (60 Units). For more information on pricing. (Link to Pricing)
Q: Can I buy my own bags locally?
A: Yes, but you must use a bag which opens up to 40”. Our stock bags for each of our ClearTainers are designed with a stronger millage to prevent the bag from ripping and falling off the Bag Lock system. We recommend using a clear bag for recycling. Without one of our bags we cannot guarantee the product will work properly. The printed recycling message, instructions, reusability and safety of using ClearStream® bags are best for kick-off events.
Q: What other accessories are available for ClearTainers units?
A: Interested in other accessories for the ClearStream (link)
Interested in other accessories for the ClearMax (link)
Q: I am a local government agency, (City of…). Do I qualify for GSA discounted pricing?
A: GSA discounted pricing is only available to Federal government entities. (For example: Military, Army, Marines and Air Force)
Q: We are a non-profit organization, can we receive a discount?
A: Unfortunately, due to the government contracts, which we are on, we are not permitted to sell the ClearTainer, Inc™ product line below government pricing
Q: Is the shipping cost included in my purchase?
A: ClearStream - Freight is included on all ClearStream Orders in the continental U.S. (not including Rush Orders).
ClearMax – Freight is not included in small orders of 1-3 containers. Freight will be included in orders of 4 or more containers in the continental U.S.
Q: Can you send me a sample so I can try/show my board?
A: Unfortunately, We do not offer sample of our containers. Please contact us for some presentation information for your board to review. We do have video testimonials, as well as videos of our product in use.
Q: How long until I receive my units after I order?
A: Our normal shipping time is from 3-4 weeks. Orders under 12 cartons will be shipped via UPS or FedEx. We ship from the Chicago Land Area. For large or custom orders, a full production run may take 6-8 weeks to complete.
Q: What if I need a rush delivery order?
A: Ask your sales associate at the time of your order what the approximate ship date will be. If your event is within a week or two, we will do our best to help get the units there on time. Contact a sales associate at 800.872.8241 for immediate assistance. Rush charges may apply.
Q: How are the containers shipped?
A: ClearStream - Freight is pre-paid on all (not including Rush Orders) shipments in the continental U.S. by UPS. For pallet quantities, or if shipped outside the continental U.S., custom freight quotes will be given. ClearMax – Freight is pre-paid on shipments of 4 units or more in the continental U.S.
Q: I have extra ClearStream® units. Can I use these as trash units also?
A: Yes. The frames are identical, just powder coated differently, (blue and black), to distinguish between recycling and trash.
Q: Can I collect glass in the ClearTainer™ Containers?
A: Although designed primarily for plastic bottles and/or aluminum cans, many customers have successfully collected glass with the ClearStream® CycleMax. Here are some tips for collecting glass: 1. Always use the ClearStream™ Heavy Duty 1.5 mil LLDPE bag. It's thick; extra-strength resin will minimize punctures and tears caused by broken glass. 2. Do not let the bag get too full. Glass is much heavier than plastic or aluminum. 3. When collecting glass at an indoor event, it is recommended that a spill guard or our BigFoot Base accessory be placed underneath the ClearStream™ bags in case of leaks.
Q: What is a QuadPod?
A: Set in a square, four ClearStream® frames have an overall base that measures 45” x 36”, which makes it the most stable container available for extreme conditions. The ClearStream® QuadPod is the clear choice in windy situations to prevent spilled containers. For additional stability they can be cabled together at the center point. You can make a QuadPod from a case of ClearStream® CycleMax, PaperMax which are shipped 5 per case. We recommend setting up two ClearStream units as trash containers (no lids) and 2 units with lids. This leaves one spare unit for use elsewhere. To set up an even number of ClearStream® recycler QuadPods you would need 4 cases, for a total of 20 units and 5 QuadPods.
Q: How do your units hold up against the wind?
A: The units are stable, under most wind conditions. The bag, when empty of recyclables or trash, allows the wind to blow through the unit. The frame is not a solid surface, so the wind passes through it. Wind pushes down on the aerodynamic lid, holding it down. See securing your ClearStream for more information related to extreme conditions.
Q: Can I use your unit indoors on carpet?
A: Our bags are made of strong plastic, 1.25 mil, and star sealed bottom. They are designed not to leak. However, there may be instances where the bag can be damaged: by broken glass or a crushed can with a sharp edge. We have spill guards and BigFoot Bases are available to insure that liquids will not reach the floor.
Q: Does your company collect/pick up the recyclables?
A: No, we are the supplier of the container for recycling. Please contact your local hauler or recycling depot for more information about your local program.